Gruns Reviews
Gruns Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gruns has a 2.0 star rating from 55 customer reviews with predominantly unfavorable feedback; many customers report dissatisfaction, frequent refund requests, and recurring subscription problems. 55% ask to improve Customer Service and 60% say they will not use Gruns again.
Key Takeaways for Future Customers
- Read terms carefully before ordering; Gruns reviews warn about unexpected charges.
- Expect auto-ship and subscription billing issues.
- Ask about refunds early if billed incorrectly.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, overcharges, and refunds.
- Difficulty canceling subscriptions and unwanted shipments.
- Poor customer service access; no reliable phone support reported.
Positive Feedback
Many reviewers say the product quality and taste are good; some reported successful refunds after billing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gruns has a 2.0 star rating from 55 customer reviews with predominantly unfavorable feedback; many customers report dissatisfaction, frequent refund requests, and recurring subscription problems. 55% ask to improve Customer Service and 60% say they will not use Gruns again.
Key Takeaways for Future Customers
- Read terms carefully before ordering; Gruns reviews warn about unexpected charges.
- Expect auto-ship and subscription billing issues.
- Ask about refunds early if billed incorrectly.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, overcharges, and refunds.
- Difficulty canceling subscriptions and unwanted shipments.
- Poor customer service access; no reliable phone support reported.
Positive Feedback
Many reviewers say the product quality and taste are good; some reported successful refunds after billing issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brockton, Massachusetts
Please cancel all fproduct not what I thought.uture orders cancel...
Please cancel all future orders cancel please.I do not want any more Gruns product.
Thanks Karen Burge
Karen Burge
383 summer st
Weymouth ma 02188
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor customer service. People like to speak with a human being not an AI bought.
- - Received about 15 bags; want to return 9.
- - Box damaged; advise on mailing back for refund.
- - Order canceled but shipment arrived; need refund steps.
Somehow, I have now got about 15 bags of your Gruns product! I don't need that many nor do I have room to store these!
I don't know how on earth it got to be this bad but you need to take back at least nine bags I just received. I would mail it back in the box that you sent me, but unfortunately, that box is damaged because the post office probably just tossed it. I am going to contest this last delivery because I did ask to have it canceled, but you made sure you got an order out quickly so you didn't have to lose a lot! I'm very disappointed.
I had high hopes that this would work and it doesn't. It doesn't do anything for me and now I'm stuck with all these bags, the most recent one being the most that I did not order.
You have given me a bad taste for pre-ordering or ordering a subscription. Please tell me how I can mail these bags back and get my money back or I will be reporting this to my credit card company.
- Prose if they were were supposed to be feeling better and more energetic
- Gummies or sugar no matter how you look at it
Preferred solution: Full refund
User's recommendation: Make them painfully aware that if they buy a subscription, it’s going to come at least 7 to 10 days earlier than what they need and they will end up with a boatload of Grunes to hopefully find storage for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was just charged $193. for order...
- - Charged $193 for order 152394****, vs about $60 before.
- - Wants a phone number to speak with a real person.
- - Prefers human help over chat.
I was just charged $193 for order 152394****. Not sure why, nothing has changed.
This has always been around $60. I need a phone number for an actual person. This pissed customer thing is wanting $5 to answer my question. Not gonna do that.
I need to actually speak with an actual person. Not a text chat that just repeats my questions.
- Good product
- Impossible to reach customer service
Preferred solution: Full refund
User's recommendation: be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Friendswood, Texas
Customer reference# 152394**** Wyendell...
- - The customer asked to close the account months ago but still gets vitamins.
- - They want no more shipments and an immediate account credit.
Customer reference# 152394**** Wyendell Evans
I requested that my account be closed months ago; I still continue to receive these vitamins. Do NOT send me any more of these or I will have to contact the BBB and also write a very poor review in Facebook and Google.
Yesterday I received yet another bag of these things!
You need to take them
back and I want my account credited immediately!!! Wyendell Evans
User's recommendation: Don’t get involved in this racket. They never stop charging your account after you tell them to. Still receiving these vitamins!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerActual phone number for customer service
I need an actual phone number for customer service.
Not a text line.
I just received a $193 charge for GRUNS. These have always been around $60.
I want this refunded and to cancel EVERYTHING.
I'm not going to pay $5 to get an answer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clearwater, Florida
Charging me $20 more each month than product is!
I have had a monthly subscription for 28 packs for $67! It's $40+ for the same thing elsewhere and even on their own website.
I feel very taken advantage of!
I feel they stole money from me. Subscriptions are supposed to give you a lower fee, not a higher fee!
- Good product
- Bad subscription pricing
User's recommendation: Be very careful with what you pay.
Same and can't speak to anyone Live
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Loudon, Tennessee
Did not accept my cancellation
I tried four times to cancel, but they did not accept the first three times. Now they want to charge me $191 and will not let me return the item.
- Convenient
- Too expensive poor communication
Preferred solution: Full refund
User's recommendation: Do not trust them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipment billed and sent months after acknowledgement of cancelation email received.
- - Gruns cancellation in Nov was acknowledged by email.
- - Feb 2026 shipment; no phone support; chat or email only; refunds or returns not offered.
In November of last year I contacted Gruns to cancel my subscription. I received an email right away acknowledging the cancelation.
They sent me another shipment at the end of Feb.
2026. When I contacted them, the only option was chatting, email, etc. When I sent them copies of the emails I received from them in November that canceled my subscription, they didn't even acknowledge the emails. They told me to go to their website and cancel again.
And no refund, return available.
NO HUMAN PHONE CONTACT AVAILABLE TO SOLVE PROBLEMS!!! BUYER BEWARE!!!
- Are certainly convenient
- Customer is not allowed to speak with a human to resolve a problem
Preferred solution: If not a full refund, at least a refund and instructions on what to do with the product.
User's recommendation: Be very wary.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Raleigh, North Carolina
The boxes of with sugar and without sugar are too simikar. As an eldey person it was too easy to make a mistake and buy the disgusting ones with artificial sweetener. They need to print clear
- - Sugar-free and regular packaging are too similar.
- - Disappointed by artificial sweetener and missing customer service contact.
The packages w/ sugar and without are too similar so being elderly i mistakenly purchased the disgusting ones with artificial sweetener. Who would think that a company promoting wellness would add this.
They need to make the packages noticeably different.
I cannot tell you how disappointed I am in this company. And not having a phone number for customer service should have you asking why they are afraid to talk to their customers.
User's recommendation: Read the package VERY carefully
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
Please cancel and refund my debit card...
Please cancel my subscription as it is still in processing and refund my debit card. I only wanted a one-time trial to try it.
Thanks in advance.
- Easy to take as they are grab n go ready
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
Subscription kept sending product
I am no longer taking them. I didn’t feel like they were helping me, so please cancel my subscription.
I just received a bag today. That makes 4 that I have now.
- Helped at first
User's recommendation: They didn’t work for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lancaster, New York
Hello, I would like to cancel my...
Hello, I would like to cancel my subscription. I do not like the product.
I don't want a refund, but I do not want any more of your product sent to my address.
Sincerely,
Carolyn Kraus
- Taste
- Zero response to inquiries
- Abysmal customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** and ordered $ 400.00 of Gummy Bears, and Mailed to My Home Address..I Never Heard of This Company, or Responded, I Actually Could Care Less, Went ahead and place the order it sank jChecking
- - Unauthorized $400 order for gummy bears was placed.
- - Return would cost $4 per box.
- - Bank charged $175.98 twice; refund attempts ongoing.
Have the Audacity to go Ahead and Place a $ 400.00 Order, this is floor to Ceiling Boxxes of Gummy Bears, Floor to Ceiling, to Return it Would Cost Me $ 4.00 Per Box to Return; plus any other fees..Pissed off, I Never Gave Them the Go Ahead..They Went Ahead and Placed the Order..The Bank, Took Out $ 175.98 TWICE..!! Called and visited to refund this Money on This Ridiculous Debackle !!watch Your Phone!!
Atlanta, Georgia
Auto ship
Continuing to ship orders. Please cancell I do not want this .
Too many vitamins . 123455****789900****567880****356789****356790****667890****457890****568900****679912****901346****012356****246890****789012****901246****124578****357899****689********
User's recommendation: Check before you pay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Union City, New Jersey
Poor customer service
Having an issue with my subscription. The chat was useless, as well as the email.
There is no human customer service. I'm not able to access my account.
- Great product
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Frederick, Maryland
Stop sending me Gruns please. I want to...
- - Please stop Gruns deliveries to my home and confirm they are cancelled.
- - I never signed up for recurring deliveries.
- - I have enough for a long time.
Stop sending me Gruns please.
I want to make sure that I canceled my Gruns delivery to my home.
I cannot eat them all and am overwhemed.
Please make sure I have cancelled my deliveries as I thought I already had cancelled.
I never signed up to have them delivered every few weeks.
Many thanks. I like them and have enought for a long long time.
[PERSON_NAME]
[STREET_ADDRESS]
[PERSON_NAME][GEOGRAPHIC_DATA]
User's recommendation: Unless you want to receive Gruns automatically, make sure you let them know. I never asked to have them sent every few weeks. I cannot eat that many. I like them but they are sweet and I cannot eat that often. Not sure if they are helping me with all the supports that mention but I have 2 months supply now.
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Whine to your bank, give the excess away, move on with your life, if you have one.
Seriously. I use these.
I don't have a subscription. I just order more when I am going to run out.
It's not that complicated. And, they have a sugar free version if that is what you want.